By accessing and using the Tessile Malindi website, you agree to comply
with and be bound by these Terms and Conditions. These terms govern the use of our website, the
purchase of products, and any interaction with Tessile Malindi. If you do not agree with these
terms, please do not use our website.
2. Product Information
We strive to provide accurate and up-to-date information on all products
listed on our website, including descriptions, prices, and availability. However, we do not
guarantee the accuracy of all product details. We reserve the right to modify or discontinue any
product without prior notice. All product images on our site are for reference purposes only and
may differ slightly from the actual product.
3. Ordering and Payments
When placing an order, you agree to provide accurate and complete
information. Payments are processed securely via trusted payment gateways. Tessile Malindi is
not responsible for any errors made during the order process. All transactions are subject to
final approval and availability of the products. If an item is unavailable, we will notify you
promptly.
4. Shipping and Delivery
We offer shipping services for products ordered on our website. Delivery
times vary depending on your location, and you will receive an estimated delivery date at the
time of purchase. Tessile Malindi is not liable for delays caused by third-party delivery
services. Any shipping costs will be clearly outlined during the checkout process.
5. Returns and Refunds
At Tessile Malindi, we want you to be satisfied with your purchase. If for
any reason you are not happy with your items, you may return them within 14 days of receipt for
a refund or exchange. Please ensure the items are in their original condition and packaging.
Some products, such as custom-made items, may not be eligible for returns.
6. Privacy and Data Security
We take your privacy seriously. The information you provide on our website
is used solely for processing your orders and enhancing your experience with Tessile Malindi. We
ensure that all personal data is stored securely and never shared with third parties, except as
required by law. For more information, please refer to our Privacy Policy.
7. Intellectual Property
All content on the Tessile Malindi website, including text, images,
graphics, logos, and product designs, is protected by intellectual property laws. You may not
use, reproduce, or distribute any of the content without prior written consent from Tessile
Malindi.
8. Limitation of Liability
Tessile Malindi is not liable for any damages or losses arising from the
use of our website or the products purchased from us. This includes, but is not limited to,
indirect, incidental, or consequential damages. We are also not responsible for any damages
caused by third-party delivery services.
9. Changes to Terms and Conditions
Tessile Malindi reserves the right to update or modify these Terms and
Conditions at any time. Any changes will be posted on this page, and it is your responsibility
to review them periodically. Your continued use of our website signifies your acceptance of any
updated terms.
10. Contact Us
If you have any questions about our Terms and Conditions or need
assistance with your order, please contact us at sales@tessilemalindi.com or visit our shop in
Malindi, Kenya.